Important Information
Policies
To help make your stay at Residence Inn by Marriott Des Moines Downtown in Des Moines as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Policies at Residence Inn by Marriott Des Moines Downtown are designed for straightforward stays.
The policies at Residence Inn by Marriott Des Moines Downtown are structured to keep arrivals, departures, parking, and extended stays uncomplicated. Check-in policies require valid identification and payment verification, while pet policies outline the conditions for animal-friendly rooms. Smoking restrictions apply throughout the property, and cancellation policies vary depending on the reservation type selected during booking. Accessibility policies and room requests are also available for guests needing additional support during their stay.
- Check-In and Check-Out
Check-in generally begins in the afternoon, while check-out takes place before midday. Early arrival or late departure requests depend on availability.
- Identification Requirements
Guests are typically required to present valid government-issued photo identification along with a credit card at check-in.
- Pet Policies
The hotel accepts pets in select room categories, though additional fees and size restrictions may apply during the stay.
- Parking Information
On-site parking is available for registered guests. Parking charges may apply depending on reservation terms and seasonal demand.
- Cancellation Policies
Cancellation rules vary by booking type. Flexible reservations usually allow changes within a stated time frame, while discounted prepaid rates may remain non-refundable.
- Smoking Rules
Residence Inn by Marriott Des Moines Downtown operates as a non-smoking property throughout guest rooms and indoor public spaces.
- Family and Extended Stays
Suite layouts and kitchen amenities make the hotel suitable for longer visits, relocation stays, and family travel within downtown Des Moines.
- Accessibility Policies
Accessible rooms and public areas are available. Guests requiring mobility-friendly accommodations are encouraged to request them during booking.